I completed open water dives 3 and 4 for my SSI certification with Kraken Scuba and had a great experience. Ursula was very communicative via e-mail leading up to the trip, confirmed everything the day before my appointment, and followed up afterwards with photos and videos. I knew exactly what to expect and everything went smoothly. Laura was very helpful when I arrived to the dive center, explained everything, and introduced me to the dive instructor, Pablo. Pablo was knowledgeable and took the time to assess my skills and training. He explained exactly what we would be doing to complete the certification, reviewed each dive with me, and was very helpful in providing individualized feedback during and after each dive. I would recommend Kraken Scuba to anyone looking to have some fun, learn new skills, and see some very cool wildlife. Pablo sent some photos and videos he took too!

Great scuba shop, Ursula and Alan were friendly and accommodating! I hadn't had a dive in 5yrs, so did a quick refresher before heading to the Shipwreck and reef for dives. Everything was super easy and the diving was great with excellent supervision and knowledge - Hope to visit again.

Just wrapped up six dives with Scuba Kraken, and I can honestly say it was one of the best dive experiences I’ve ever had. Alan and Ursula are the real deal—super professional, down-to-earth, and clearly love what they do. We had to change plans due to weather, and they didn’t charge us anything extra. No stress, no pressure—just great communication and flexibility. That alone speaks volumes. Every dive was a highlight: Cenote Dream Gate was my first cenote dive—absolutely surreal. The C-56 shipwreck was one of the coolest wreck dives I’ve ever done. And MUSA... if you’ve never seen the underwater sculptures before, it’s a must. Peaceful, eerie, and unforgettable. They offer great prices for the quality and personal attention you get, and everything—from the gear to the dive planning—was on point. Don’t forget to check out their swag too—cool shirts and gear that make the perfect souvenir. If you’re diving in the area, don’t even think twice—go with Scuba Kraken. You won’t regret it.

Super recomendable, hice mi certificación open water con Alan y fue increíble! Me tuvo mucha paciencia y siempre buena energía, no dudaría en elegirlos de nuevo